How do I set up or change my email notifications?

Navigate to the My Profile tab at the top of your browser window. A drop down menu will appear. Select Account Settings. The Account Settings window will appear. Just below your Username and Timezone you will see Email Notifications followed by a list of notification parameters. You’ll notice boxes with check marks to the left of notification topics. To stop email notifications for any topic just uncheck the box to the left of that topic.

Remember to click Save Changes at the bottom of your screen when you’re finished.

Why haven’t I received a confirmation email?

Automated account confirmation emails are sent out immediately after you join BateWorld. There may be several reasons why you didn’t receive a sign-up confirmation.

Sometimes new members misspell their email address. Sometimes confirmation emails go to your email Junk Folder or Spam Folder. Occasionally there is a glitch in the system and the email isn’t sent out. If you don’t see the email in your junk folder or spam folder, contact the BateWorld Support Team and we will get things resolved as soon as possible.

Where’s my stuff?

If you are a member of BateWorld who joined before October 15, 2010, you will have to set up a new profile by completing the signup process.

Once you have logged in to the site, you will be able to complete your profile. No photos, videos, groups, forums or comments from the original version of BateWorld have carried over to this new site, so you will need to add your content again.

To add photos, videos, groups, etc., go to My Profile in the menu bar above, and select which option you wish to add from the drop-down menu.

To view photos, videos, groups, etc. from other site members, go to Community or Media in the menu bar above, and select which option you wish to view from the drop-down menu.

How do I set up a new profile?

If you are a member of BateWorld who joined before October 15, 2010, and this is your first time logging in to this new version of the site, you will need to set up a new profile by completing the signup process.

For anyone who is signing in for the first time, click on the Signup link on the right side of the black menu bar above, then fill in the information required.

Please remember that usernames are CaSeSeNsItIvE and must be alphanumeric. No spaces, dashes, hyphens, etc. are accepted. Some members from the old site will be required to create variations on their username if it included spaces, hyphens, or dashes, or if it has already been taken by another member.

Everyone who signs in for the first time will be given a free 7 day trial period to check out all the features of the site before their account reverts to a free Basic membership.

Existing Premium memberships will be honored, but please remember to check the box during signup to alert us that you’ve signed in to the new site. If you are an existing Premium member who is signing in for the first time, please use the same email address you used on the previous BateWorld site. Otherwise we may be unable to verify your Premium status.

How can I update my email address?

Navigate to the My Profile tab at the top of your page. In the drop down menu click on Account Settings. A new page will appear titled Account Settings. The first thing you’ll see is your hidden email address. Click the yellow Change text. A text box will appear where you can enter your new email address. Then scroll down to click the Save Changes button and save your new email address.

 

How can I update my profile?

To update your profile, you must visit the Edit Profile page. You can move through the different parts of your profile by clicking the tabs at the top of the page.You must have your month day and year of birth added in order to change your profile.

How can I delete my account?

Prior to processing a profile deletion, be sure to remove the profile picture, either read or delete all unread mail, reject all incoming friend requests and cancel all outgoing friend requests.

    If you wish to delete your account Go to the My Profile Tab, then down to Account Settings. Click on the Deactivate Profile tab and confirm the deactivation.

Please note… you can effectively disable/delete your own account/profile by CLEARING it.

I can’t log in, or I forgot my username or password.

If you know you have the correct email address and password, double check to make sure that there are no spaces before or after either entry.  Also remember that passwords are case sensitive. If you still can’t log in, click the Forgot Password link on the Login page. You should receive a Password Reset email.

If your profile has been disabled, we will get a notification to reactivate it and will notify you.

If you don’t receive a Password Reset email within a few hours, please sumbit a support request to the BateWorld Support Team.

How do I change my password?

Navigate to the My Profile tab at the top of your screen. In the drop down menu click on Account Settings. A new screen will appear titled Account Settings. Click on the Change Password tab. Enter your current password in the Old Password text box. Enter your new password in the next two text boxes. Make sure to click on Save Changes to save your new password in the system.

I just paid. Why don’t I have Premium access?

It can take up to 30 minutes for a Premium account to become active after payment is processed. If you still don’t have access to your Premium Membership after the 30-minute window has passed, contact BateWorld Support and one of us will be happy to get your membership activated as soon as possible.