How do I change or cancel my Premium subscription?

To complete changes or cancelation of your Premium Membership, please directly contact the payment processor you used to subscribe.

To access SegPay go to cs.segpay.com and enter the credit card number and the email address you used with SegPay. You can also call them directly at 1-866-450-4000.

To access CCBill go to support.ccbill.com, and enter your the billing information from the dropdown menu. You can also call them directly at 1-888-596-9279.

How do I use cryptocurrency to pay for Premium?

Navigate to the Membership tab at the top of the home page. From the dropdown menu select Premium Membership or Renew Membership.  A new window will appear with options for your Premium subscription. Choose your preferred cryptocurrency icon.

The payment processor page will appear. Click the Crypto wallet option, and when the crypto page refreshes just enter the email address associated with your BateWorld account. From the popup, select the crypto wallet you want to use to pay, and the coin type. Click the continue button to be taken to the confirmation page. Scan the QR code with your smartphone, or click the Open in Wallet button to confirm and complete your transaction.

Please note: Refunds and recurring subscriptions are not possible for cryptocurrency payments.

Can I use PayPal?

Unfortunately, BateWorld cannot accept payments via PayPal. If you prefer not to use a credit card for your Premium subscription payment, check out the Membership page for the e-check or cryptocurrency payment icons.

How do I change my billing information?

In order change your billing information contact the payment processor you used for your Premium Membership directly.

To access SegPay go to cs.segpay.com and enter the credit card number and the email address you used with SegPay. You can also call them directly at 1-866-450-4000.

To access CCBill go to support.ccbill.com, and enter your billing information from the dropdown menu. You can also call them directly at 1-888-596-9279.

Can I get a refund for my Premium Membership?

Because Premium Membership is granted for different durations, BateWorld’s policy on refunds varies based on the length of membership purchased:

90, 180, or 365 Day Memberships are eligible for a prorated refund, if requested in the first 30 days of activation.

30 Day Memberships are eligible for a prorated refund, if requested in the first 10 days of activation.

 

 

To request a refund, simply click the Submit a Request button in the top right corner of the Support page. Select “Account Issue” as the ticket type. Explain your situation with as much detail as possible and we will process your request by email during normal business hours.

Why can’t I upload a video while I have a 7 day free trial?

Due to changes in Federal regulating measures, Video Uploading is now only available to paying members, not to members currently with a 7 day free trial.

How do I become a Helping Hand Sponsor?

We know that not everyone can afford the cost of Premium Membership. We encourage members who are able to become Helping Hand Sponsors. BateWorld’s Helping Hand program allows members to sponsor other members of their choice, or any member on our growing waiting list who has requested assistance.

Navigate to the Membership tab at the top of your page. From the dropdown menu click on Helping Hands Sponsorship. A new page will appear showing membership options similar to Premium Membership.

If you know the Username of the person you wish to sponsor, type it in the text box. Otherwise type in “next” to give it to the next person on the waitlist. You can choose to remain anonymous here as well. Finally click one of the payment option icons. You will be sent to the payment processor. Proceed as you normally would if you were buying a Premium Membership.

What is a Helping Hand Membership?

To accommodate members who are unable to afford the cost of full membership, we offer a limited number of free Premium memberships for 90 day periods. This option is only for people who really need it. To be put on our waiting list, please write to us at [email protected].

What are the Billing Options for BateWorld?

30 Days Nonrecurring Billing for $15.00 USD

30 Days Recurring Billing for $12.00 USD

90 Days Nonrecurring Billing for $25.00 USD

90 Days Recurring Billing for $21.00 USD

180 Days Nonrecurring Billing for $41.00 USD

365 Days Recurring Billing for $60.00 USD

365 Days Nonrecurring for $75.00 USD

We accept Visa, MasterCard, JCB, Discover cards, electronic check payments and cryptocurrency online through SegPay and CCBill.

We also accept cash, check or money order payments by mail.  Please contact BateWorld Support for details.

What is included in a 7 Day Trial Membership?

New members to the site receive 7 days of free and unlimited access to all of the Premium features of BateWorld. After 7 days the profile becomes a Basic membership, with free but limited access.