How do I change or cancel my Premium subscription?

To complete changes or cancelation of your Premium Membership, please directly contact the payment processor you used to subscribe.

To access SegPay go to cs.segpay.com and enter the credit card number and the email address you used with SegPay. You can also call them directly at 1-866-450-4000.

To access CCBill go to support.ccbill.com, and enter your the billing information from the dropdown menu. You can also call them directly at 1-888-596-9279.

How do I delete my profile and information?

To delete your profile and all information from BateWorld, navigate to the My Profile tab at the top of the homepage. In the dropdown menu select Settings. The Settings page will appear. Click on the Delete Profile tab and then the black Delete My Profile button. A pop up will appear asking you to confirm your decision. Click the black Okay button. 

You will receive a final confirmation at the email address you used to create your account.  

Follow the instructions in that email to complete the process.   

How do I use cryptocurrency to pay for Premium?

Navigate to the Membership tab at the top of the home page. From the dropdown menu select Premium Membership or Renew Membership.  A new window will appear with options for your Premium subscription. Choose your preferred cryptocurrency icon.

The payment processor page will appear. Click the Crypto wallet option, and when the crypto page refreshes just enter the email address associated with your BateWorld account. From the popup, select the crypto wallet you want to use to pay, and the coin type. Click the continue button to be taken to the confirmation page. Scan the QR code with your smartphone, or click the Open in Wallet button to confirm and complete your transaction.

Please note: Refunds and recurring subscriptions are not possible for cryptocurrency payments.

Can I use PayPal?

Unfortunately, BateWorld cannot accept payments via PayPal. If you prefer not to use a credit card for your Premium subscription payment, check out the Membership page for the e-check or cryptocurrency payment icons.

Has BateWorld been hacked?

We work as hard as we can to make sure that any personal information (other than what is shown publicly on a user’s profile) is always protected. What we can’t protect against is common scams and attempts at extortion that may make it seem like a hacker gained information from our site.

So called “sextortion” scams arrive via email and explain (usually in broken English) how someone has allegedly gained control of a webcam and recorded a user in compromising situations while visiting adult websites. If the hacker isn’t paid (often a strange and uneven dollar amount, often in bitcoin), they will supposedly release the video to everyone on the user’s contact list.

That sounds quite scary, until you realize how truly commonplace these scams are. (Both the UK and New Zealand have been investigating such scams for years). And once you’ve ignored your first one, it gets easier and easier to mark them all as spam and move on. These emails aren’t connected to adult websites or a user’s browsing history and are sent to anyone who has an email address, with the hope someone will feel they’ve been “caught,” and pay up.

Three quick tips for sextortion emails:

  1. NEVER click any links in the body of the email, visit any sites listed, or reply to the sender, under any circumstances.
  2. NEVER send money or attempt to share any kind of payment information with a bitcoin wallet or PayPal address displayed in the email.
  3. Immediately change any passwords that might be listed as “proof” that the hacker has access to your account. Here’s how to change your BateWorld password right now: How do I change my password?

Can I get verified on my smartphone?

Getting Verified using your smartphone is easy.  Open your browser (suggested browsers include Chrome, Firefox, and Safari). In the search bar at the top of your page enter the URL: https://bateworld.com. You will be directed to the login screen. Enter your email address and password. A new page will appear showing the same Activity Feed you would see on the desktop site.

Tap on the mobile Menu “hamburger” icon (the three lines in the upper left corner of your screen). A dropdown menu will appear. Tap on Verify and follow the steps on the Verification page.

 

How do I unblock someone?

There are two ways to unblock another member.

If you know their username, go to their profile page. Under their profile picture select Unblock this Person from the menu.

You can also navigate to My Profile. From the dropdown menu click Privacy Settings. A new window will appear showing all your privacy settings. The first thing you will see is your Blocked List. Select the member username that you wish to unblock and click the X next to their username. Make sure to scroll to the bottom of the page and save your update by clicking the Save Changes button.  

How do I stop getting notifications when someone tags me in a photo or video?

Navigate to My Profile. From the dropdown menu click on Account Settings. A new window will appear. Scroll down until you see the header Website Notifications. Here you can select whether or not to receive notifications when you log in. If you no longer want to receive tag notifications, make sure to uncheck the boxes next to any options that say When someone tags me…

 

Once you have adjusted your notification preferences, hit the Save Changes button.

How do I stop getting “like” notifications?

Navigate to My Profile. From the dropdown menu click on Account Settings. A new window will appear. Scroll down until you see the header Website Notifications. Here you can select whether or not to receive notifications when you log in. If you no longer want to receive “like” notifications, make sure to uncheck the boxes next to When someone likes one of my photos/When someone likes one of my videos.

Once you have adjusted your notification preferences, hit the Save Changes button.

Can I get my private information deleted after Verification?

You can request that VerifyMyContent delete all the information you used to get verified. It’s pretty straightforward. All you have to do is send them an email at [email protected]. They will ask you a couple of questions to match you with your data, and then permanently delete it from their system.