How can I speed up page load time?
Having a lot of chats open can slow the site down significantly. Closing any open chats will make a big difference in your page load time and in chat responsiveness.
To close open chat windows navigate to the Chat bar at the bottom of your browser window. Click on the Xnext to the Username of any active or recently active chat.
Mobile users click on the Menu bars in the upper left of your screen. Navigate to Messages, then to Chat. A chat screen will appear. You can close any active or recently active chats from here.