If you need help, the answer to your question is likely to be found on this page.

Top FAQs
How can I update my email address?
How do I delete non-existent notifications?
Is there anything I can do to speed up page load time?
IM: How do I turn off the sound when someone sends me an instant message?
How do I add a Profile Picture?
How do I Deactivate / Delete my profile?
I need to make a change to my Recurring Billing. Who do I contact?

Dating Advice
What should I keep in mind when meeting someone in person?

Site Navigation
How do I add an intro video?
What are the recommended web browsers for BateWorld?
How do I add photos, videos, groups, etc.?
How do I send an instant message?
Why can't I see videos or create groups and blogs?
How do I use Video Chat?
How do I add videos to a group?
How do I change music settings?
I look at my Messages and Friend Request notification, and there is nothing there?
Why can't I see myself on the Online Member page?
What is a Phantom or Ghost Notification and how do I get rid of them?
I just uploaded a video, why can't it be viewed yet?
Using VidChat with Mac OSX Lion
How do I create a Poll Question
How do I create a Forum topic?
When I click on a member's name for their profile, all I get is a brief description. How do I see their full profile?
Which membership do I need to start a Group?
The system won't let me log into vidchat. It says the user name already exists and that I have to log in under a different name. Why is this?
How do I amend or change my user name?
How do I search by criteria - for example age, zip code, cut/uncut, cock size etc.?
How can I opt out of being posted in the What's Hot column?
How do I speed up my VidChat frame rate?
Why did the room I created in VidChat get deleted?
How do I create a Group?
I have deleted my profile. Is there anyway to reinstate it?
How do I clean up my friend's list?
How do I change my password?
Are photos of women allowed on BW?
How do I stop the pop ups that come up on the side of the screen when in Chrome.
I added a video or photo to a group, now I would like to take it down. What do I do?
How does Available, Busy and Offline work?

Your Account
I just paid. Why don't I have Premium access?
I can't log in, or I forgot my username or password.
How can I delete my account?
How can I update my profile?
How can I update my email address?
How can I report an error or other problem with the site?
How do I set up a new profile?
Where's my stuff?
Why haven't I received a verification email?
How do I set up or change my email notifications?
How does the Friend tab/feature worK?
How will the charge for Premium Membership show up on my statement?

Contact Us
How can I deal with someone that is bothering me?
How can I report spam or other inappropriate content?
What if I encounter someone who is trying to sell me something off-site?
Someone has stolen my photos! What can I do?

Is my information kept private?
How can I make my profile private?
How can I block users from contacting me?

Membership Options
What is included in a Basic Membership?
What is included in a Premium Membership?
What is included in a 7 Day Trial Membership?
What are the Billing Options for BateWorld?
What is a Helping Hand Membership?
How do I become a Helping Hand Sponsor?

BateWorld Rules and Information
What are the BateWorld Content Policies?
What are the BateWorld Behaviors Guidelines?
What are the User ID Guidelines for Bateworld?
What are the common unacceptable words/phrases that I can not use ANYWHERE INAPPROPRIATELY in BateWorld?